In the realm of traffic management, the quest for efficiency, safety and reliability is relentless. At Iteris, we understand these challenges intimately. That's why we're thrilled to share the latest evolution of VantageCare®, our comprehensive product support program designed to transform how transportation agencies manage and optimize their Iteris traffic detection systems and the overall intersection.
VantageCare: A Tiered Approach to Traffic Excellence
VantageCare isn't just a service; it's a commitment to our customers. It's crafted to cater to the diverse needs of transportation agencies, from signal shop staff to engineers and agency management.
We've structured VantageCare into three distinct plans: Standard, Maintenance Assist, and Performance Assist. Each offers escalating levels of support and features to allow agencies of all sizes and resources to make the most out of their infrastructure.
Standard: The Industry's Best Product Support – Period.
Effective immediately, all Vantage detection customers will be automatically enrolled in the Standard plan of VantageCare.
The Standard plan is more than just the status quo – it's a promise. A promise that your equipment will work flawlessly, support will be at your fingertips and expert help is always available. We’re taking what you know and love and increasing our commitment to that industry-leading support, making it more accessible than ever.
Maintenance Assist: Proactive Support for Optimal Performance
Designed for the unsung heroes in signal shops and beyond, the Maintenance Assist plan is a game-changer, especially for agencies lacking connectivity or struggling with resources.
It's for those who expect their detection equipment to function flawlessly, demand optimal and safe signal operations and aim to reduce citizen complaints. We understand your need for efficiency, and this plan is designed to deliver just that.
Performance Assist: Data-Driven Insights for Engineering Prowess
Tailored for engineers and agency management, the Performance Assist plan is the pinnacle of operational intelligence.
It's for those driven to do more with less, ensuring optimal, safe signal operation with no room for public complaints or security breaches. This plan leverages advanced analytics, providing you with the insights needed to prioritize and excel in your daily operations.
We offer a tiered approach that allows agencies of all sizes and resources to make the most out of their detection investments. With VantageCare, you will benefit from exceptional product support, advanced analytics and the assurance that traffic operations are optimized, costs are reduced and public safety is improved.
VantageCare is compatible with Vantage Next®, Vantage Apex™ and VantageRadius® detection systems. Think of VantageCare as an insurance policy for your detection and traffic management systems – one that guarantees you're backed by the industry's best support.
Ready to Transform Your Intersections?
With VantageCare, stepping into the future of traffic system management has never been easier. We invite you to contact us or your local Iteris representative to learn which VantageCare plan is right for you.
Experience the difference of enhanced operations, reduced costs and a safer, more satisfied community.
About the Author:
Mike Plata is marketing director at Iteris.