Detection system health monitoring and optimization
Safe and efficient mobility at signalized intersections often relies on the accuracy and reliability of its detection systems. For many transportation agencies, proactively maintaining these systems can be challenging due to a lack of time, personnel or technical skills.
Iteris’ VantageCare™ service utilizes process virtualization to provide timely insight into the health of an Iteris detection system to help transportation professionals react to issues quickly and efficiently to keep system performance operating at peak efficiency.
Osceola County, Florida
Iteris helped Osceola County proactively maintain and optimize its detection systems with email alerts for significant events, intuitive reports and scheduled meetings with Iteris experts to review reports and recommendations.
City of Irvine, California
With more than 180 video detection installations, the City of Irvine found that the scale to maintain these systems is more manageable with VantageCare.
City of La Quinta, California
VantageCare provided real-time continuous monitoring of 10 intersections with various Iteris detection sensors, ranging from the Edge 2 to Next Vector systems.
City of College Station, Texas
Iteris provided intuitive and comprehensive health and trend reports for College Station maintenance teams and management.
What does VantageCare include?
- Iteris customer success manager (CSM)
- Daily system health monitoring
- Daily health issue alerts
- Field service bulletin advisories
- Monthly consultations
- Monthly status reporting
- Bi-annual trend reporting
- Annual firmware upgrades