Detection system health monitoring and optimization
Safe and efficient mobility at signalized intersections often relies on the accuracy and reliability of its detection systems. For many transportation agencies, proactively maintaining these systems can be challenging due to a lack of time, personnel or technical skills.
Iteris’ VantageCare™ service utilizes process virtualization to provide timely insight into the health of an Iteris detection system to help transportation professionals react to issues quickly and efficiently to keep system performance operating at peak efficiency.
Rely on Continuous System Monitoring
Iteris' VantageCare managed service combines sophisticated software and Iteris expertise to provide active health monitoring of Iteris video detection systems, radar detection systems and hybrid detection systems for safer, more efficient mobility throughout your transportation network.
Receive Regular Data-driven Performance Analysis
Transportation agencies using Iteris' VantageCare managed service to augment their existing traffic management operations will receive data-driven analysis, and ongoing consulting and reporting to improve performance at key signalized intersections equipped with Iteris detection technology.
Ensure Your Systems are Constantly Optimized
VantageCare is available on all Vantage Next, Edge 2 and VantageRadius detection systems, and ensures your systems are constantly optimized, providing consulting and reporting to proactively address issues, maximize uptime and improve system performance.
The solution helps agencies identify and address detection system issues. VantageCare includes:
- Email alerts for significant issues
- Quarterly reports summarizing health of detection systems
- Bi-annual trend reports
- Scheduled meetings with Iteris experts to review reports and recommendations
- Stay up to date with important firmware releases
VantageCare Benefits
What does VantageCare include?
- Iteris customer success manager (CSM)
- Daily system health monitoring
- Daily health issue alerts
- Field service bulletin advisories
- Monthly consultations
- Monthly status reporting
- Bi-annual trend reporting
- Annual firmware upgrades
