Iteris is committed to maintaining the highest level of customer satisfaction through continuous improvements in quality, delivery and service. Iteris is certified to ISO 9001:2015. Our Quality Management System is focused on Customer Satisfaction and Continuous Improvement.
To view our ISO certificate, please click here: ISO 9001:2015 Certificate.
Iteris' Quality Policy
We are committed to:
- Meeting or exceeding our Customer's expectations on all the products, software solutions and services we provide.
- Delivering products, software solutions and services that are free of defects and that are delivered on-time.
- Monitoring and analyzing key product, process and business metrics to improve our product, processes and quality system.
- Utilizing internal audits, the Corrective and Preventive Action systems, and Management Review to assess the effectiveness and improve our quality systems. Gathering Customer feedback regarding the quality of our products, software and services to promote feature enhancement, improve performance, improve product quality, and enhance reliability.