Quality Assurance

Iteris is committed to maintaining the highest level of customer satisfaction through continuous improvements in quality, delivery and service in compliance with ISO 9001:2008. Our Quality Management System is focused on Customer Satisfaction and Continuous Improvement. To view our ISO certificate, please click here: ISO 9001:2008 Certificate.

Iteris's Quality Policy

We are committed to:

• Meeting or exceeding our Customer's expectations on all the products, software solutions and services we provide.
• Delivering products, software solutions and services that are free of defects and that are delivered on-time.
• Monitoring and analyzing key product, process and business metrics to improve our product, processes and quality system.
• Utilizing internal audits, the Corrective and Preventive Action systems, and Management Review to assess the effectiveness and improve our quality systems.
• Gathering Customer feedback regarding the quality of our products, software and services to promote feature enhancement, improve performance, improve product quality, and enhance reliability.