1.7 Incident Management (User Service*)
The Incident Management user service utilizes sensors, data processing, and communications to improve the incident management and response capabilities of transportation and public safety officials, the towing and recovery industry, and others involved in incident response. This service will help these groups to quickly and accurately identify incidents and implement a response which minimizes traffic congestion and the effects of these incidents on the environment and the movement of people and goods.
User Service Requirements*:
| 1.7.0 | ITS shall include an Incident Management (IM) function. Incident Management will identify incidents, formulate response actions, and support initiation and ongoing coordination of those response actions. Four major functions are provided, which are, (1) Incidents Identification, (2) Response Formulation, (3) Response Implementation, and (4) Predict Hazardous Conditions. |
| PSpecs*: 1.1.1.1 , 1.1.1.3 , 1.1.1.5 , 1.1.1.7 , 1.1.2.2 , 1.1.2.4 , 1.1.2.7 , 1.1.2.8 , 1.1.4.3 , 1.2.7.2 , 1.2.7.4 , 1.2.8 , 1.3.1.1 , 1.3.1.2 , 1.3.1.3 , 1.3.2.1 , 1.3.2.2 , 1.3.2.3 , 1.3.2.4 , 1.3.2.5 , 1.3.3 , 1.3.4.1 , 1.3.4.2 , 1.3.4.3 , 1.3.4.4 , 1.3.4.5 , 1.3.4.6 , 1.3.5 , 6.1.1 , 6.2.1 , 6.5.3 , 6.6.2.3 | |
| 1.7.1 | Incident Management shall provide an Incident Identification function to identify incidents. |
| PSpecs*: 1.1.1.1 , 1.1.1.3 , 1.1.1.5 , 1.1.1.7 , 1.1.2.2 , 1.1.2.7 , 1.1.2.8 , 1.3.1.1 , 1.3.1.2 , 1.3.1.3 , 1.3.2.1 , 1.3.2.2 , 1.3.2.3 , 1.3.3 , 1.3.4.1 , 1.3.4.3 , 1.3.4.5 , 1.3.4.6 , 6.1.1 , 6.2.1 | |
| 1.7.1.1 | The Incident Identification function shall include the capability to identify predicted incidents. |
| PSpecs*: 1.1.1.1 , 1.1.1.3 , 1.1.1.5 , 1.1.1.7 , 1.1.2.2 , 1.1.2.7 , 1.1.2.8 , 1.3.1.2 , 1.3.2.1 , 1.3.2.2 , 1.3.4.3 , 1.3.4.5 , 6.1.1 , 6.2.1 | |
| 1.7.1.1.1 | The Incident Identification function shall use information from the following types of sources, where available, to identify predicted incidents: |
| PSpecs*: 1.1.1.1 , 1.1.1.3 , 1.1.1.5 , 1.1.1.7 , 1.1.2.2 , 1.1.2.7 , 1.1.2.8 , 1.3.2.1 , 1.3.2.2 , 1.3.4.3 , 1.3.4.5 , 6.1.1 , 6.2.1 | |
| 1.7.1.1.1(a) | Traffic flow sensors. |
| PSpecs*: 1.1.1.1 , 1.1.1.5 , 1.1.1.7 , 1.1.2.2 , 1.1.2.7 , 1.3.2.2 | |
| 1.7.1.1.1(b) | Environmental sensors. |
| PSpecs*: 1.1.1.3 , 1.1.1.5 , 1.1.2.8 , 1.3.2.1 , 1.3.2.2 | |
| 1.7.1.1.1(c) | Public safety sources. |
| PSpecs*: 1.3.2.2 , 1.3.4.5 | |
| 1.7.1.1.1(d) | Media sources. |
| PSpecs*: 1.3.2.2 , 1.3.4.3 | |
| 1.7.1.1.1(e) | Weather information sources. |
| PSpecs*: 1.3.2.2 , 6.2.1 | |
| 1.7.1.1.1(f) | Transportation providers. |
| PSpecs*: 1.3.2.2 , 6.1.1 | |
| 1.7.1.1.1(g) | Sponsors of special events. |
| PSpecs*: 1.1.1.5 , 1.3.2.2 , 6.1.1 | |
| 1.7.1.1.1(h) | Hazardous condition prediction algorithms. |
| PSpecs*: 1.3.2.2 | |
| 1.7.1.1.2 | The Incident Identification function shall determine at least the following characteristics of each predicted incident: |
| PSpecs*: 1.3.1.2 , 1.3.2.1 | |
| 1.7.1.1.2(a) | Type (including Terrain Hazards). |
| PSpecs*: 1.3.2.1 | |
| 1.7.1.1.2(b) | Extent. |
| PSpecs*: 1.3.2.1 | |
| 1.7.1.1.2(c) | Severity. |
| PSpecs*: 1.3.2.1 | |
| 1.7.1.1.2(d) | Location. |
| PSpecs*: 1.3.1.2 , 1.3.2.1 | |
| 1.7.1.1.2(e) | Expected duration. |
| PSpecs*: 1.3.2.1 | |
| 1.7.1.1.3 | The Incident Identification function shall determine the expected traffic flow impact of each predicted incident. |
| PSpecs*: 1.3.1.2 , 1.3.2.1 | |
| 1.7.1.2 | The Incident Identification function shall include the capability to identify existing (both planned and unplanned) incidents. |
| PSpecs*: 1.1.1.3 , 1.1.1.5 , 1.3.1.1 , 1.3.1.2 , 1.3.1.3 , 1.3.2.1 , 1.3.2.2 , 1.3.2.3 , 1.3.3 , 1.3.4.1 , 1.3.4.5 , 1.3.4.6 | |
| 1.7.1.2.1 | The Incident Identification function shall use information from the following types of sources, where available, to identify existing incidents: |
| PSpecs*: 1.1.1.3 , 1.1.1.5 , 1.3.1.1 , 1.3.2.1 , 1.3.2.2 , 1.3.4.1 | |
| 1.7.1.2.1(a) | Traffic flow sensors. |
| PSpecs*: 1.3.2.2 | |
| 1.7.1.2.1(b) | Environmental sensors. |
| PSpecs*: 1.1.1.3 , 1.1.1.5 , 1.3.2.2 | |
| 1.7.1.2.1(c) | Public safety sources. |
| PSpecs*: 1.3.2.2 , 1.3.4.1 | |
| 1.7.1.2.1(d) | Media sources. |
| PSpecs*: 1.3.2.2 , 1.3.4.1 | |
| 1.7.1.2.1(e) | Weather information sources. |
| PSpecs*: 1.3.1.1 , 1.3.2.1 , 1.3.2.2 | |
| 1.7.1.2.1(f) | Transportation providers. |
| PSpecs*: 1.3.2.2 , 1.3.4.1 | |
| 1.7.1.2.1(g) | Travelers. |
| PSpecs*: 1.3.2.1 , 1.3.2.2 | |
| 1.7.1.2.2 | The Incident Identification function shall determine and continuously monitor at least the following characteristics of each existing incident: |
| PSpecs*: 1.3.1.2 , 1.3.1.3 , 1.3.2.1 , 1.3.2.2 , 1.3.2.3 , 1.3.4.1 , 1.3.4.5 , 1.3.4.6 | |
| 1.7.1.2.2(a) | Type (including Terrain Hazards). |
| PSpecs*: 1.3.1.3 , 1.3.2.2 , 1.3.2.3 , 1.3.4.6 | |
| 1.7.1.2.2(b) | Extent. |
| PSpecs*: 1.3.2.2 , 1.3.2.3 | |
| 1.7.1.2.2(c) | Severity. |
| PSpecs*: 1.3.2.2 | |
| 1.7.1.2.2(d) | Location. |
| PSpecs*: 1.3.1.2 , 1.3.4.1 | |
| 1.7.1.2.2(e) | Expected duration. |
| PSpecs*: 1.3.4.5 | |
| 1.7.1.2.3 | The Incident Identification function shall determine and continuously monitor the current and expected traffic flow impact of each existing incident. |
| PSpecs*: 1.3.1.2 , 1.3.2.1 , 1.3.3 | |
| 1.7.2 | IM shall provide a Response Formulation function to formulate appropriate response actions to each identified incident and revise those actions when necessary. |
| PSpecs*: 1.3.2.1 , 1.3.3 , 1.3.4.2 | |
| 1.7.2.1 | The Response Formulation function shall propose and facilitate the appropriate scheduling of those predicted incidents that can be scheduled to minimize incident potential, incident impacts, and/or the resources required for incident management. |
| PSpecs*: 1.3.2.1 , 1.3.4.2 | |
| 1.7.2.2 | The Response Formulation function shall propose and facilitate the appropriate dispatch of emergency response vehicles to an incident. |
| PSpecs*: 1.3.3 | |
| 1.7.2.3 | The Response Formulation function shall propose and facilitate the appropriate dispatch of service vehicles to an incident. |
| PSpecs*: 1.3.3 | |
| 1.7.2.4 | The Response Formulation function shall propose and facilitate the appropriate dissemination of incident related information to travelers and potential travelers. |
| PSpecs*: 1.3.3 | |
| 1.7.2.5 | The Response Formulation function shall propose and facilitate the appropriate control of traffic signals and other traffic control to reduce the traffic flow impact of an incident. |
| PSpecs*: 1.3.3 | |
| 1.7.3 | IM shall include a Response Implementation function to provide the services to implement a response coordinated with all appropriate agencies. |
| PSpecs*: 1.1.4.3 , 1.3.3 , 1.3.4.2 , 1.3.4.5 | |
| 1.7.3.1 | The Response Implementation function shall provide at least the following decision support capabilities needed to implement coordinated incident response actions by all participating institutions: |
| PSpecs*: 1.3.3 , 1.3.4.5 | |
| 1.7.3.1(a) | Response Implementation shall allow coordinated selection/determination of the procedures, including alternate routes, needed for resolution of each incident and provide the procedures to those agencies responding to the incident. |
| PSpecs*: 1.3.3 | |
| 1.7.3.1(b) | Response Implementation shall provide the status of all resources needed for incident resolution to those agencies responding to the incident. |
| PSpecs*: 1.3.4.5 | |
| 1.7.3.2 | The Response Implementation function shall provide a link between Incident Management and all other user services necessary to implement incident response actions. |
| PSpecs*: 1.3.3 , 1.3.4.2 | |
| 1.7.3.3 | The Response Implementation function shall provide the capability to disseminate information relating to response status to other agencies and user services. |
| PSpecs*: 1.1.4.3 , 1.3.3 | |
| 1.7.4 | IM shall provide the capability to Predict Hazardous Conditions, including the time and location of hazardous conditions that may cause an incident. |
| PSpecs*: 1.1.2.4 , 1.1.2.7 , 1.2.7.2 , 1.2.7.4 , 1.2.8 , 1.3.2.2 , 1.3.2.3 , 1.3.2.4 , 1.3.2.5 , 1.3.3 , 1.3.4.1 , 1.3.4.2 , 1.3.4.3 , 1.3.4.4 , 1.3.5 , 6.5.3 , 6.6.2.3 |
