CVO04-CV Administrative Processes (Service Package*)

Description

This service package supports program administration and enrollment and provides for electronic application, processing, fee collection, issuance, and distribution of CVO credential and tax filing. Through this process, carriers, drivers, and vehicles may be enrolled in a variety of programs including electronic clearance and wireless inspection programs which allow commercial vehicles to be screened at mainline speeds. Through this enrollment process, current profile databases are maintained in the Commercial Vehicle Administration subsystem and snapshots of this data are made available to the roadside check facilities. Current program status is maintained and made available to carriers, drivers, and other authorized users of the data. Enrolled carriers are provided the option to review and challenge the collected data.

Commercial Vehicle Administration subsystems can share current program status and credential information with other Commercial Vehicle Administration subsystems, so that it is possible for any Commercial Vehicle Administration subsystem to have access to all credentials, credential fees, credentials status and safety status information. In addition, it is possible for one Commercial Vehicle Administration subsystem to collect HAZMAT route restrictions information from other Commercial Vehicle Administration subsystems and then act as a clearinghouse for this route restrictions information for Information Service Providers, Map Update Providers, and Fleet and Freight Management subsystems.

Service Package Graphic

Fleet AdministrationFleet Credentials and Taxes Management and ReportingCredentials and Taxes AdministrationCV Information ExchangeCVO Information RequestorOther CVASFinancial InstitutionEnforcement AgencyMaintenance and Construction ManagementFleet and Freight ManagementMap Update ProviderInformation Service ProviderCommercial Vehicle CheckDMVCommercial Vehicle Administrationcredentials informationsafety status informationcredentials status informationcarrier participation reportcv driver recordpayment requesttransaction statuscredential applicationrequest for permitaudit datatax filinginformation on violatorscurrent asset restrictionsroute restrictionscredentials informationcredentials status informationcompliance review reportsafety status informationcv driver recordcommercial vehicle permitroute restrictionsroute restrictionssafety status informationcredentials informationcredential fee coordinationcredentials status informationcommercial vehicle permit coordinationroute restrictionscitationaccident reportcv driver recordrequest for data reviewregistrationcarrier participation reportcarrier participation report

Get the Source Graphic, a Windows Metafile (WMF), in ZIP format.
About this Graphic

Includes Architecture Flows:

Source Architecture Flow Destination In Graphic
Commercial Vehicle Administration carrier participation report Commercial Vehicle Check Yes
Commercial Vehicle Administration carrier participation report CVO Information Requestor Yes
Commercial Vehicle Administration credentials information CVO Information Requestor Yes
Commercial Vehicle Administration credentials status information CVO Information Requestor Yes
Commercial Vehicle Administration cv driver record CVO Information Requestor Yes
Commercial Vehicle Administration safety status information CVO Information Requestor Yes
Commercial Vehicle Administration carrier participation report Enforcement Agency Yes
Commercial Vehicle Administration payment request Financial Institution Yes
Commercial Vehicle Administration commercial vehicle permit Fleet and Freight Management Yes
Commercial Vehicle Administration compliance review report Fleet and Freight Management Yes
Commercial Vehicle Administration credentials information Fleet and Freight Management Yes
Commercial Vehicle Administration credentials status information Fleet and Freight Management Yes
Commercial Vehicle Administration cv driver record Fleet and Freight Management Yes
Commercial Vehicle Administration route restrictions Fleet and Freight Management Yes
Commercial Vehicle Administration safety status information Fleet and Freight Management Yes
Commercial Vehicle Administration route restrictions Information Service Provider Yes
Commercial Vehicle Administration route restrictions Map Update Provider Yes
Commercial Vehicle Administration accident report Other CVAS Yes
Commercial Vehicle Administration citation Other CVAS Yes
Commercial Vehicle Administration commercial vehicle permit coordination Other CVAS Yes
Commercial Vehicle Administration credential fee coordination Other CVAS Yes
Commercial Vehicle Administration credentials information Other CVAS Yes
Commercial Vehicle Administration credentials status information Other CVAS Yes
Commercial Vehicle Administration cv driver record Other CVAS Yes
Commercial Vehicle Administration route restrictions Other CVAS Yes
Commercial Vehicle Administration safety status information Other CVAS Yes
CVO Information Requestor request for data review Commercial Vehicle Administration Yes
DMV registration Commercial Vehicle Administration Yes
Enforcement Agency information on violators Commercial Vehicle Administration Yes
Financial Institution transaction status Commercial Vehicle Administration Yes
Fleet and Freight Management audit data Commercial Vehicle Administration Yes
Fleet and Freight Management credential application Commercial Vehicle Administration Yes
Fleet and Freight Management request for permit Commercial Vehicle Administration Yes
Fleet and Freight Management tax filing Indicates that the associated architecture flow either has been or will be addressed by ITS Standards Commercial Vehicle Administration Yes
Fleet and Freight Management fleet status Fleet-Freight Manager No
Fleet-Freight Manager fleet manager inquiry Fleet and Freight Management No
Maintenance and Construction Management current asset restrictions Commercial Vehicle Administration Yes
Other CVAS accident report Commercial Vehicle Administration Yes
Other CVAS citation Commercial Vehicle Administration Yes
Other CVAS commercial vehicle permit coordination Commercial Vehicle Administration Yes
Other CVAS credential fee coordination Commercial Vehicle Administration Yes
Other CVAS credentials information Commercial Vehicle Administration Yes
Other CVAS credentials status information Commercial Vehicle Administration Yes
Other CVAS cv driver record Commercial Vehicle Administration Yes
Other CVAS route restrictions Commercial Vehicle Administration Yes
Other CVAS safety status information Commercial Vehicle Administration Yes
    - This icon indicates that the associated architecture flow either has been or will be addressed by ITS Standards. Select the architecture flow for more information on relevant standards activities.

Associated Planning Factors and Goals

Planning Factor Goal
A. Support the economic vitality of the metropolitan area, especially by enabling global competitiveness, productivity, and efficiency; Support regional economic productivity and development

Associated Objective Categories

Objective Category
Freight Management: Customer Satisfaction
Freight Management: Travel Time Delay

Associated Objectives and Performance Measures

Objective Performance Measure
Decrease hours of delay per 1,000 vehicle miles traveled on selected freight-significant highways by X percent in Y years. Hours of delay per 1,000 vehicle miles on selected freight-significant highways.
Decrease point-to-point travel times on selected freight-significant highways by Y minutes within Y years. Point-to-point travel times on selected freight-significant highways.
Decrease the annual average travel time index for freight by X points in Y years. Travel time index: ratio of observed average travel time to free-flow travel time.
Increase ratings for customer satisfaction with freight mobility in the region among shippers, receivers, and carriers by X percent in Y years. Percentage of customers satisfied with region's freight management practices.
Increase the mobility index ([Ton-miles of travel] / [Vehicle-miles of travel * Average speed]) by X percent in Y years. Mobility index for system users defined as [Ton-miles of travel] / [Vehicle-miles of travel * Average speed].

 
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.

Related ITS Applications of ITS Taxonomy

Classification Category ITS Application Area ITS Application(s)
Intelligent Infrastructure Commercial Vehicle Operations Credentials Administration

Transaction Set Diagram

Note that this transaction set diagram (TSD) is only 1 of the 2 TSDs and so only a portion of the numbered items below refer to the TSD.
CVO04 transaction set diagrams: Part 1, Part 2,



The source graphic, a Windows Metafile (WMF), for the TSDs can be downloaded here: TSD Part 1, TSD Part 2,

The following discusses how the National ITS Architecture provides the transportation service described by this service package. Each numbered item describes the operation of that portion of the service package identified with the corresponding number on the transaction set diagram.

  1. Before a credentials application is received, the Commercial Vehicle Administration Subsystem (CVAS) can collect the necessary information used in support of the approval process. On an asynchronous basis, CVAS can receive restrictions levied on transportation asset usage based on infrastructure design, surveys, tests, or analyses from the Maintenance and Construction Management Subsystem (current asset restrictions). The CVAS can also receive information about commercial vehicle violations from the Enforcement Agency (information on violators). The CVAS also receives driver registration information from Departments of Motor Vehicles (DMV). The CVAS can exchange safety (safety status information), credentials (credentials status information, credentials information) and fee (credential fee coordination) information with the Other CVAS (e.g. national clearinghouses) along with accident report, and citation information. CVAS can also exchange commercial driver license information with an Other CVAS (cv driver record).

  2. The Fleet and Freight Management Subsystem (FFMS) can send a credential application to the CVAS (credential application). The CVAS will use the information obtained in item 1 above as a basis for granting CVO credentials and determining associated fees and taxes. After the CVAS receives authorization to pay all taxes and fees from the FFMS (tax filing), the CVAS will request payment from the Financial Institution (payment request). The Financial Institution will provide a payment status to the CVAS (transaction status). The FFMS will be notified when the process is complete (credentials information).

  3. On an asynchronous basis, CVAS can send credentials data (credentials status information) and safety data (safety status information) to the FFMS. CVAS can also send a compliance review report, which contains the results of carrier compliance review. FFMS can send CVAS information to support a tax audit when necessary (audit data). CVAS will send FFMS the cv driver record in support of pre-hiring checks on the part of the carrier. There are occasions when a CVO Information Requester (e.g. insurance company) may request that data reported about a motor carrier or driver be reviewed for potential mis-assignment or other error (request for data review). CVAS can provide the CVO Information Requester with credentials data (credentials information, credentials status information), safety data (safety status information), and a commercial vehicle driver's records (cv driver record).

  4. The CVAS can send route restrictions information about routes and areas that restrict height, weight, or hazmat cargoes to the Information Service Provider Subsystem (ISPS), Map Update Provider, and the Fleet and Freight Management Subsystem (FFMS). This information may also be exchanged with the Other CVAS.

  5. The fleet operator can obtain data (fleet status) from the Fleet and Freight Management Subsystem (such as route information, preclearance data) either as a push or upon request (fleet manager inquiry).

  6. A Fleet and Freight Management Subsystem (FFMS) may also send a request for permit to a CVAS for an oversize, overweight, or hazmat permit. The CVAS will process the request and respond with the commercial vehicle permit. Supporting this process a CVAS may work with an Other CVAS and exchange permit information (commercial vehicle permit coordination) about carriers, vehicles, and drivers.

  7. The CVAS can provide an Enforcement Agency, a Commercial Vehicle Check Subsystem (CVCS) facility, and a CVO Information Requester with information about motor carrier participation in CVO programs like wireless roadside inspections (carrier participation report) which could be used to identify the level of active participation and to report which enrolled carriers are not participating as expected.