CVO01-Carrier Operations and Fleet Management (Service Package*)

Description

This service package provides the capabilities to manage a fleet of commercial vehicles. The Fleet and Freight Management subsystem provides the route for a commercial vehicle by either utilizing an in-house routing software package or an Information Service Provider. Routes generated by either approach are constrained by hazardous materials and other restrictions (such as height or weight). Any such restricted areas are determined by the Commercial Vehicle Administration. A route would be electronically sent to the Commercial Vehicle with any appropriate dispatch instructions. The location of the Commercial Vehicle can be monitored by the Fleet and Freight Management subsystem and routing changes can be made depending on current road network conditions. Once a route has been assigned, changes must be coordinated between the Fleet and Freight Management subsystem and the Commercial Vehicle. Commercial Vehicle Drivers would be alerted to any changes in route from the planned route and given an opportunity to justify a rerouting. Any unauthorized or unexpected route changes by the Commercial Vehicle will register a route deviation alert with the Fleet and Freight Management subsystem. The Fleet and Freight Management subsystem can also notify local public safety agencies of the route deviation when appropriate (e.g., if there is safety sensitive HAZMAT being carried), by sending an alarm to the Emergency Management subsystem.

Service Package Graphic

Fleet AdministrationOn-board Trip MonitoringFleet and Freight ManagementCommercial VehicleCommercial Vehicle DriverFleet-Freight ManagerInformation Service ProviderEmergency ManagementCommercial Vehicle AdministrationMap Update ProviderAlerting and Advisory SystemsLocation Data Sourceon-board vehicle requestroad network conditionsCVO driver initializationalert responseroute planroute requestposition fixfleet statusfleet and freight alertsfleet manager inquiryalert responsetrip log informationalertstrip log requestdriver to fleet requesttrip logfleet to driver updateon-board vehicle dataroute deviation alertalarmroute restrictionscredentials status informationcv driver recordmap updatesmap update requestfleet and freight threat informationdriver alert responsealerts and advisoriesincident information

Get the Source Graphic, a Windows Metafile (WMF), in ZIP format.
About this Graphic

Includes Equipment Packages and Subsystems:

Includes Architecture Flows:

Source Architecture Flow Destination In Graphic
Alerting and Advisory Systems alerts and advisories Fleet and Freight Management Yes
Commercial Vehicle alerts Commercial Vehicle Driver Yes
Commercial Vehicle trip log information Commercial Vehicle Driver Yes
Commercial Vehicle driver alert response Fleet and Freight Management Yes
Commercial Vehicle driver to fleet request Fleet and Freight Management Yes
Commercial Vehicle on-board vehicle data Fleet and Freight Management Yes
Commercial Vehicle route deviation alert Fleet and Freight Management Yes
Commercial Vehicle trip log Fleet and Freight Management Yes
Commercial Vehicle Administration credentials status information Fleet and Freight Management Yes
Commercial Vehicle Administration cv driver record Fleet and Freight Management Yes
Commercial Vehicle Administration route restrictions Fleet and Freight Management Yes
Commercial Vehicle Driver alert response Commercial Vehicle Yes
Commercial Vehicle Driver CVO driver initialization Commercial Vehicle Yes
Fleet and Freight Management fleet and freight threat information Alerting and Advisory Systems Yes
Fleet and Freight Management fleet to driver update Commercial Vehicle Yes
Fleet and Freight Management on-board vehicle request Commercial Vehicle Yes
Fleet and Freight Management trip log request Commercial Vehicle Yes
Fleet and Freight Management alarm Emergency Management Yes
Fleet and Freight Management fleet and freight alerts Fleet-Freight Manager Yes
Fleet and Freight Management fleet status Fleet-Freight Manager Yes
Fleet and Freight Management route request Indicates that the associated architecture flow either has been or will be addressed by ITS Standards Information Service Provider Yes
Fleet and Freight Management map update request Map Update Provider Yes
Fleet-Freight Manager alert response Fleet and Freight Management Yes
Fleet-Freight Manager fleet manager inquiry Fleet and Freight Management Yes
Information Service Provider incident information Indicates that the associated architecture flow either has been or will be addressed by ITS Standards Fleet and Freight Management Yes
Information Service Provider road network conditions Indicates that the associated architecture flow either has been or will be addressed by ITS Standards Fleet and Freight Management Yes
Information Service Provider route plan Indicates that the associated architecture flow either has been or will be addressed by ITS Standards Fleet and Freight Management Yes
Location Data Source position fix Commercial Vehicle Yes
Map Update Provider map updates Fleet and Freight Management Yes
    - This icon indicates that the associated architecture flow either has been or will be addressed by ITS Standards. Select the architecture flow for more information on relevant standards activities.

Associated Planning Factors and Goals

Planning Factor Goal
A. Support the economic vitality of the metropolitan area, especially by enabling global competitiveness, productivity, and efficiency; Support regional economic productivity and development

Associated Objective Categories

Objective Category
Freight Management: Customer Satisfaction
Freight Management: Travel Time Delay

Associated Objectives and Performance Measures

Objective Performance Measure
Decrease point-to-point travel times on selected freight-significant highways by Y minutes within Y years. Point-to-point travel times on selected freight-significant highways.
Increase ratings for customer satisfaction with freight mobility in the region among shippers, receivers, and carriers by X percent in Y years. Percentage of customers satisfied with region's freight management practices.


 
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.

Related ITS Applications of ITS Taxonomy

Classification Category ITS Application Area ITS Application(s)
Intelligent Infrastructure Commercial Vehicle Operations Carrier Operations & Fleet Management Automatic Vehicle Location / Computer-Aided Dispatch
Intelligent Infrastructure Commercial Vehicle Operations Security Operations Asset Tracking
Intelligent Infrastructure Emergency Management Hazardous Materials Management Route Planning

User Services related to this Service Package:

User Service
4.6 Freight Mobility

Transaction Set Diagram

Note that this transaction set diagram (TSD) is only 1 of the 2 TSDs and so only a portion of the numbered items below refer to the TSD.
CVO01 transaction set diagrams: Part 1, Part 2,



The source graphic, a Windows Metafile (WMF), for the TSDs can be downloaded here: TSD Part 1, TSD Part 2,

The following discusses how the National ITS Architecture provides the transportation service described by this service package. Each numbered item describes the operation of that portion of the service package identified with the corresponding number on the transaction set diagram.

  1. The Fleet-Freight Manager may request (fleet manager inquiry) the fleet status from the Fleet and Freight Management Subsystem (FFMS), including enrollment status, routing/itinerary information, emergency information, current vehicle locations and other information. As part of a new driver enrollment the Commercial Vehicle Administration (CVAS) will provide the commercial vehicle driver's record (cv driver record) along with any credentials status information that will in turn be presented to the manager.

  2. On an asynchronous basis the Commercial Vehicle Subsystem tracks its location (position fix). The Commercial Vehicle Subsystem can send the vehicle's location, along with driver messages and on-board sensor data, to the Fleet and Freight Management Subsystem (on-board vehicle data) upon request (on-board vehicle request).

  3. The Fleet and Freight Management Subsystem can periodically request information about a trip (trip log request). The Commercial Vehicle Subsystem can electronically provide the Fleet and Freight Management Subsystem with the driver's daily log, mileage and trip activity (trip log).

  4. Initial dissemination and periodic updates of restrictions in routing (route restrictions) are provided by the Commercial Vehicle Administration Subsystem to the Fleet and Freight Management Subsystem.

  5. Periodically or asynchronously, the Fleet and Freight Management Subsystem may make a map update request and receive map updates from the Map Update Provider. Alternatively, via a subscription, the Map Update Provider may push updates to the Fleet and Freight Management Subsystem as changes occur. Map updates are necessary in order for the Fleet and Freight Management Subsystem to determine the best routes for commercial goods shipments.

  6. Asynchronously and periodically, the Information Service Provider Subsystem can provide the Fleet and Freight Management Subsystem with current and forecasted traffic information (road network conditions and incident information), which could be used to alter an existing route or as a parameter for the Fleet and Freight Management Subsystem's route generation program.

  7. When preparing for a trip, typical fleet operations include several process steps:

    • The Commercial Vehicle Driver can contact the Commercial Vehicle Subsystem with trip specific information, which may include carrier, driver and vehicle information, or a request for a route (CVO driver initialization).

    • The Commercial Vehicle Subsystem will forward the route request to the Fleet and Freight Management Subsystem (driver to fleet request).

    • The Fleet and Freight Management Subsystem can internally generate a route or forward the request on to the Information Service Provider Subsystem (route request).

    • Using the constraints provided with the route request and any route restrictions (if applicable), the Information Service Provider Subsystem generates a route and sends it to the Fleet and Freight Management Subsystem (route plan).

    • The route information, along with any messages, alerts, or special instructions, is sent to the Commercial Vehicle Subsystem (fleet to driver update) where it is forwarded to the Commercial Vehicle Driver as updates to the trip log (trip log information) or alerts or messages (alerts).

  8. Based upon previously arranged routes for the commercial vehicle (and driver), via the fleet to driver update flow, the current route is monitored by the Commercial Vehicle Subsystem.

    • In addition, the route is also monitored by the Fleet and Freight Management Subsystem using the on-board vehicle data.

    • If the current location is off route or not according to the previously established itinerary, the Commercial Vehicle Subsystem sends an alert to the Commercial Vehicle Driver (alerts). The driver may then choose to provide a response to the Commercial Vehicle Subsystem alert indicating the reason for the deviation (alert response) which is forwarded to the Fleet and Freight Management Subsystem (driver alert response).

    • The Commercial Vehicle Subsystem will send a route deviation alert to the Fleet and Freight Management Subsystem with the driver’s reason or without any reason if enough time has passed without driver response.

    • Upon receipt of a route deviation alert, the Fleet and Freight Management Subsystem will notify the Fleet and Freight Manager of the deviation (fleet and freight alerts). The Fleet and Freight Manager can then determine if the deviation is acceptable and update the planned route/itinerary to reflect the deviation. If the deviation is unacceptable, the Fleet and Freight Manager would so indicate (alert response).

    • If enough time has passed without a response from the Fleet and Freight Manager, or if the response indicates an unacceptable deviation, the Fleet and Freight Management Subsystem would send an alarm to the Emergency Management Subsystem.

    • A deviation from planned route is also sent to the Alerting and Advisory Systems as fleet and freight threat information.

  9. Periodically or asynchronously, the Alerting and Advisory Agency systems (e.g., Trucking Information Sharing and Analysis Center or ISAC) may send alerts and advisories to the Fleet and Freight Management Subsystem. The Fleet and Freight Management Subsystem may alter the routes chosen or contact the Fleet-Freight Manager and Commercial Vehicle Driver to alert them to the nature of the advisory.