Number of complaints received from system users about inaccurate or missing information. (Performance Measure*)
Increase the accuracy and completeness of traveler information posted (on variable message signs, websites, and/or web 2.0 technologies) by reducing the number of incomplete and inaccurate reports by X percent in Y years.
Service Packages that Support the Performance Measure
D. Increase the accessibility and mobility of people and for freight;
G. Promote efficient system management and operation;