Transit Operations and Management: Traveler Information (Objective Category)

This category contains objectives on improving passenger shelters/platforms and amenities.

Associated Objectives and Performance Measures

Objective	Performance Measure
Equip X shelters/platforms with real-time arrival displays annually.	Number of shelters/platforms equipped with real-time arrival displays per year.
Increase the number of web-based trip planner requests each year by X percent.	Number of web-based trip planner requests per year.
All stops have up-to-date schedule information available within X days of schedule changes.	Percent of stops with up-to-date schedule information available within X days of schedule changes.
Transit traveler information is available in the region via 511 web and phone service by year Y.	Availability of transit traveler information on 511 web and phone service.
Install Wi-Fi service on X number of routes annually.	The number of routes in which Wi-Fi service was installed.

Associated Planning Factors and Goals

Planning Factor	Goal
D. Increase the accessibility and mobility of people and for freight;	Enhance mobility, convenience, and comfort for transportation system users

Associated Service Packages

Service Package
APTS08: Transit Traveler Information

Source

Planning for Operations Desk Reference

Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.