Emergency/Incident Management: Traveler Information (Objective Category)

This category contains objectives that focus on providing travelers with accurate, timely, and actionable information about incidents and emergencies.

Associated Objectives and Performance Measures

Objective	Performance Measure
Reduce time between incident/emergency verification and posting a traveler alert to traveler information outlets (e.g., variable message signs, agency website, 511 system) by X minutes in Y years.	Time to alert motorists of an incident/emergency.
Increase number of repeat visitors to traveler information website (or 511 system) by X percent in Y years.	Number of repeat visitors to traveler information website (or 511 system).
Reduce the time between recovery from incident and removal of traveler alerts for that incident.	Time between recovery from incident and removal of traveler alerts.

Associated Planning Factors and Goals

Planning Factor	Goal
D. Increase the accessibility and mobility of people and for freight;	Enhance mobility, convenience, and comfort for transportation system users
G. Promote efficient system management and operation;	Increase operational efficiency and reliability of the transportation system

Associated Service Packages

Service Package
ATIS01: Broadcast Traveler Information
ATIS02: Interactive Traveler Information
ATIS09: In Vehicle Signing
ATIS10: Short Range Communications Traveler Information
ATMS06: Traffic Information Dissemination

Source

Planning for Operations Desk Reference

Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.