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Incident Management Application Area

Description

This center-to-center application area covers the interfaces that support the coordination and exchange of incident-related information between allied agencies. The interfaces support coordination of incident management among agencies, disseminate situation awareness and response plans to all agencies, and allow resources to be requested, tracked, and managed. In this context, incidents include all types of transportation-related incidents such as traffic accidents, planned roadway closures, and special events. This application area includes the following capabilities:

• Coordinating with the traffic management center to coordinate closures, detours, and special access routes, and coordinate special traffic control strategies (e.g., emergency signal preemption).
• Coordinating with the traffic management center, maintenance and construction management center, and other public safety agencies to request and supply resources.
• Exchanging incident reports, incident status, and response coordination information between emergency response agencies.
• Obtaining real-time incident information from public safety call takers, including the nature and location of an incident.
• Providing incident information to the traveling public via the media and traveler information providers.
• Collecting information about the status of care facilities.
• Supporting local command of an incident.
• Coordinating information about hazardous materials between HAZMAT responders and HAZMAT shippers, carriers, and other HAZMAT information resources (e.g., CHEMTREC).

A broad array of centers can exchange this information, including those operated by public safety agencies, traffic management agencies, transit operators, maintenance and construction management agencies, rail operations, fleet and freight operators, traveler information providers, and any other allied agency that is materially involved in incident response or dissemination of information about incidents. The extent to which information and coordination are shared between centers is determined through working arrangements among agencies or jurisdictions.

National ITS Architecture Interface

This application area focuses on the interfaces to the Emergency Management Subsystem (EM) that support incident management. The EM is notified of an incident from many sources including 911, eyes-on reports from the field, the Traffic Management Subsystem (TMS), and the Transit Management Subsystem (TRMS), Maintenance and Construction Management Subsystem (MCMS), and Rail Operations. Information about upcoming events is provided by Event Promoters. Response plans and resources are shared between the EM and other responding centers including other EMs, TMS, MCMS, TRMS, and Rail Operations. HAZMAT information is shared between the Fleet and Freight Management Subsystem and EM, representing information exchange between HAZMAT shippers, carriers, and HAZMAT responders. Traffic control strategies are coordinated between the EM and the TMS so that tailored traffic control strategies can be implemented to expedite the incident response and reduce the traffic impact of the incident. Care facility status is collected by the EM. As the incident response unfolds, updated incident information and incident response status is shared by the EM, which also disseminates incident information to Information Service Providers and the Media. Local incident command is supported by exchange of coordinating information between EMs. (Note that the interfaces to emergency vehicles are not covered in this set of interfaces, but are included in the center-to-vehicle/traveler application areas).

Includes Architecture Flows:

Source	Architecture Flow	Destination
Care Facility	care facility status	Emergency Management
Emergency Management	care facility status request	Care Facility
Emergency Management	incident information for public	Emergency Telecommunications System
Emergency Management	incident notification response	Emergency Telecommunications System
Emergency Management	event confirmation	Event Promoters
Emergency Management	incident information	Information Service Provider
Emergency Management	incident information	Maintenance and Construction Management
Emergency Management	incident response status	Maintenance and Construction Management
Emergency Management	maint and constr resource request	Maintenance and Construction Management
Emergency Management	incident information for media	Media
Emergency Management	incident command information coordination	Other Emergency Management
Emergency Management	incident report	Other Emergency Management
Emergency Management	incident response coordination	Other Emergency Management
Emergency Management	resource coordination	Other Emergency Management
Emergency Management	incident information	Rail Operations
Emergency Management	incident response status	Rail Operations
Emergency Management	emergency traffic control request	Traffic Management
Emergency Management	incident information	Traffic Management
Emergency Management	incident response status	Traffic Management
Emergency Management	resource deployment status	Traffic Management
Emergency Management	resource request	Traffic Management
Emergency Management	road closure notification	Traffic Management
Emergency Management	incident information	Transit Management
Emergency Management	incident response status	Transit Management
Emergency Telecommunications System	incident notification	Emergency Management
Event Promoters	event plans	Emergency Management
Fleet and Freight Management	hazmat information	Emergency Management
Information Service Provider	transportation information for operations	Emergency Management
Information Service Provider	incident information	Fleet and Freight Management
Maintenance and Construction Management	incident information	Emergency Management
Maintenance and Construction Management	maint and constr resource response	Emergency Management
Maintenance and Construction Management	incident information	Traffic Management
Maintenance and Construction Management	maint and constr resource response	Traffic Management
Other Emergency Management	incident command information coordination	Emergency Management
Other Emergency Management	incident report	Emergency Management
Other Emergency Management	incident response coordination	Emergency Management
Other Emergency Management	resource coordination	Emergency Management
Other Traffic Management	incident information	Traffic Management
Rail Operations	incident information	Emergency Management
Rail Operations	rail incident response status	Emergency Management
Traffic Management	emergency traffic control information	Emergency Management
Traffic Management	incident information	Emergency Management
Traffic Management	incident response status	Emergency Management
Traffic Management	resource deployment status	Emergency Management
Traffic Management	resource request	Emergency Management
Traffic Management	incident information	Information Service Provider
Traffic Management	incident information	Maintenance and Construction Management
Traffic Management	maint and constr resource request	Maintenance and Construction Management
Traffic Management	incident information	Other Traffic Management
Traffic Management	incident information	Transit Management
Transit Management	transit emergency data	Emergency Management

Applicable Standards

• ATIS General Use: Advanced Traveler Information Systems (ATIS) General Use Standards Group
• ATIS Low Bandwidth: Advanced Traveler Information Systems (ATIS) Bandwidth Limited Standards Group
• IEEE IM: Incident Management Standards Group
• Mayday: On-board Vehicle Mayday Standards Group
• NTCIP C2C: NTCIP Center-to-Center Standards Group
• NTCIP C2F: NTCIP Center-to-Field Standards Group
• ITE TMDD: Traffic Management Data Dictionary (TMDD) and Message Sets for External Traffic Management Center Communications (MS/ETMCC)
• NTCIP 1201: Global Object Definitions
• NTCIP 1211: Object Definitions for Signal Control and Prioritization (SCP)